About
Jeannie Hart
After two decades leading design inside large organizations, I started this consultancy because I believe businesses of every size deserve access to executive-level product and UX expertise
Enterprise Experience. Practical Solutions. Human-Centered Results.
For more than 20 Years
My career has taken me from leading multidisciplinary design teams in and alongside Fortune 500 companies to designing enterprise SaaS platforms, customer experiences, and AI-powered products used by thousands of people every day. Along the way, I’ve built design organizations, partnered with executive leadership, managed internal creative teams of more than 50 professionals, and helped businesses transform ambitious ideas into products that customers actually enjoy using.
Today, I bring that same strategic thinking to organizations of every size.
Whether I’m helping a local business attract more customers through a UX Audit, advising a SaaS company on product strategy, improving enterprise administrator experiences, or serving as a Fractional Chief Experience Officer, my goal is always the same: Create experiences that are intuitive for customers and measurable for businesses.
What you can expect
- Executive Experience, Practical Solutions — Benefit from more than 20 years leading product design, user experience, and digital transformation initiatives for Fortune 500 companies, B2B SaaS organizations, and highly regulated industries.
- A Strategic Business Partner — Every recommendation is grounded in business goals, customer needs, and measurable outcomes—not just design best practices.
- Expertise Across the Digital Experience — From websites and local businesses to enterprise software, AI-powered products, and customer journeys, I help organizations create experiences that drive growth.
- Focused on Results That Matter — Whether improving visibility, increasing conversions, boosting product adoption, or strengthening customer retention, my work is designed to create lasting business impact.
When your business needs executive product leadership Jeannie gives you the experience to move faster, make better decisions, and build products your customers love.
What Makes my approach different
Technology changes quickly. Customer expectations change even faster.
My Background Spans:
- Product Design Leadership
- Fortune 500 Design & Creative Leadership
- B2B SaaS Product Design
- Enterprise Software & Multi-User Platforms
- AI Product Strategy & User Experience
- UX Audits & Digital Experience Optimization
- Customer Journey & Conversion Optimization
- Design Operations & Team Leadership
- Highly Regulated Industries including Financial Services, Telecommunications, Education, Government, and Contact Center technologies
My Philosophy
Beautiful Interfaces aren't enough.
Great digital experiences help people accomplish their goals with confidence while helping
businesses achieve measurable results.
Every recommendation I make is grounded in three principles:
- Clarity. Make it easier for customers to understand what to do next.
- Efficiency. Remove unnecessary friction so people can accomplish tasks faster.
- Business Impact. Prioritize improvements that increase visibility, adoption, conversions, retention, and long-term customer value.
I don’t believe in redesigning products for the sake of redesign. I believe in identifying the changes that create the greatest impact with the least amount of unnecessary effort.
Who I work with
I partner with organizations that value thoughtful strategy and measurable outcomes, including:
- Local businesses looking to improve their online visibility and customer experience
- Startups preparing to scale
B2B SaaS and enterprise software companies - Product and engineering teams integrating AI
- Organizations seeking executive-level product and design leadership
- Companies that want an experienced outside perspective before investing in major product or website changes
Why Clients Choose to work with me
Clients aren't hiring another designer.
They’re partnering with someone who has spent decades leading teams, influencing product strategy, navigating complex organizations, and balancing customer needs with business objectives.
I understand the realities of limited budgets, competing priorities, technical constraints, executive expectations, and ambitious growth goals because I’ve worked through them firsthand.
Whether you need a focused UX Audit, ongoing website care, AI strategy consulting, or fractional executive leadership, my role is to help you make smarter decisions, reduce uncertainty, and build digital experiences that create lasting value.
Let's build something your customers will appreciate—and your business will benefit from.
Fractional Chief Experience Officer (CXO)
Ready to Elevate your customer Experience?
If your organization needs executive-level product and experience leadership but isn’t ready for a full-time C-suite hire, let’s start the conversation. Together, we’ll identify your biggest opportunities, align your teams around a clear strategy, and build digital experiences that drive adoption, retention, and long-term growth.
Summary
For more than 20 years, I’ve helped organizations transform complex business challenges into intuitive digital experiences that deliver measurable results. From leading product design and creative teams within Fortune 500 companies to advising startups, nonprofits, local businesses, and B2B SaaS organizations, my focus has always been the same: creating customer experiences that drive business growth.
Today, I partner directly with organizations to improve user experience, optimize digital products, guide AI adoption, strengthen customer journeys, and provide executive-level product and design leadership. Whether you need a focused UX audit, strategic consulting, or a fractional executive partner, my goal is to help you make confident decisions, reduce risk, and build digital experiences that your customers value and your business can grow with.